General Questions
- Golf Terms Glossary?
- Do you have a Low Price Guarantee Policy?
- What about shipping?
- How fast do assembled clubs or components ship?
- How do i know what shaft is for me?
- Can you do loft & lie adjustments on your clubs.
- Who is Best Buy Golf Supply?
- Why Buy From US?
- Does your products perform as well as the popular name brand ones?
- Do i need to regrip my clubs?
- Why are Best Buy products less expensive than the popular brands' ones?
- Do custom fitted clubs make a difference?
- Who do you custom assemble clubs for?
- How do you make golf clubs?
- How do i hit the ball further?
- What can I do to hit the ball straighter?
- What can I do to hit the ball higher (or lower)?
- What is SST Pure?
| 1. | Golf Terms Glossary? | Top |
| This glossary is published by Best Buy Golf Supply. Defining these terms will help golfers and club fitters become more familiar with our products. And hopefully help them determine which shaft fits their needs better. Model product designation or code for a specific shaft. Flex – shaft designation of stiffness used to help golfer choose the correct shaft. Flex designations are as follows: L = Ladies flex (Most flexible shaft of the model) L/A = combination flex where the shaft can be trimmed for both L and A flexes A = Amateur or Senior flex R = Regular flex R/S = combination flex where the shaft can be trimmed for both R and S flexes S = Stiff flex X = Extra Stiff flex TX = Tour Extra Stiff flex Weight – this is the finished weight of the shaft measured at purchase length after the shaft is painted. Torque – measurement of how much the shaft twists when a force is applied. The butt end and tip end are clamped then a one foot-lb moment load is applied. A higher reading means the shaft will twist more during the swing. Torque readings of woods and irons are measured using different spans and should not be compared against each other. Launch Angle – designates the launch characteristics of a particular model. Several factors contribute to the launch characteristics of the shaft – weight, torque, tip technology and butt stiffness. The golfer or fitter should choose a Medium-High or High launch shaft to launch the ball higher. Tip Parallel (PTS or Parallel Tip Section) – amount of the tip section of the shaft that is designed to a specific diameter. At the end of the Parallel Tip Section, the shaft will begin to taper. Iron shafts, typically, have 5.5 inches of parallel tip section to allow tip trimming for complete set of irons. Most of our Wood shafts have 4 inches of parallel tip section to allow tip trimming and the building of Drivers, 3 woods and 5 woods. The club builder will need to leave enough of the PTS to allow for the hosel depth insertion. Butt Stiffness (Flex) - a R&D frequency measurement of the butt section of the shaft. We use a 7 inch clamp length and a 211 gram tip weight. A higher reading means the butt section of the shaft is stiffer or stronger. A stiffer or stronger butt means the golfer will get a firmer feel where the golfer grips the club. (Note: The stiffness profile of the shaft is provided to compare shafts. When comparing shafts this reading is only valid when comparing wood shaft to wood shaft, iron shaft to iron shaft, similar flex to similar flex and they must be the same length! This measurement is used in determining shaft flex.) Mid Stiffness (Flex) – a R&D measurement of strength for the mid section of the shaft. A higher reading means the mid section of the shaft is stiffer or stronger. (Note: Wood shafts use a different span length compared to iron shafts. So when comparing Mid stiffness make sure to compare iron shaft to iron shaft and wood shaft to wood shaft!) Tip Stiffness (Flex) – a R&D measurement of tip strength. The tip end is clamped in a simulated hosel then the shaft is deflected to a specified distance, reading the load required to produce this deflection. A higher reading means the tip section is stiffer or stronger. Tip flex factors into the launch characteristics of the shaft. A stronger tip generally launches the ball lower while a more flexible tip will help launch the ball higher! (Note: Once again, it is important to compare tip stiffness of iron shaft to iron shaft and wood shaft to wood shaft because the span length used to load the shafts is different from iron to wood.) Tip O.D – the outer diameter measurement of the tip section before paint at the very tip. Wood shafts can be parallel dimensions of .335” or .350” and Iron shafts can be parallel .370” or tapered .355”. Different Tip ODs are used to fit different head (or hosel) configurations. The club builder will need to abrade or sand the paint off the tip of the shaft to allow proper fit into the hosel. Butt O.D – the outer diameter measurement of the butt section at 4 inches. Most manufacturers of golf shafts strive to stay around .600” so that most grips will fit onto the shaft. Club Builders can use the Butt OD to make the grip the proper size for the golfer! Length – this represents the purchase length of the shaft. Shafts can be tip trimmed and/or butt trimmed to make the desired club length. Swingweight Swingweight is a club's total weight to how much it weighs when placed on a swingweight scale, a club's swing weight refers to how light or heavy it feels to swing. Swing weight is determined by the ratio of weight concentrated in both ends of the club. The clubhead-end is always heavier than the grip end; however, the larger the discrepancy in weight between the head-end and grip-end, the heavier the club will feel to swing, and the heavier its swing weight will be. Swing weight is identified using a letter combined with a number, e.g. C-3 and D-1; the higher each one is, the heavier the swing weight . For example, a club measuring C-5 has a heavier swing weight than a C-4; and a club measuring D-1 is heavier than a C-5. Drivers are usually balanced around D-2 for men while wedges are usually heavier, around D-5. Drivers for women are usually around C-5. Basic swing-weight rules: every 2 grams added to head weight = 1 s/w; every 7 grams of shaft weight = 1 s/w; every 4 grams of grip weight = 1 s/w ; every 1/2" over length = 3 s/w. To increase swing-weight, either 1) lengthen the club, 2) add weight to the head, or 3) use a heavier shaft. To decrease swing-weight, either 1) shorten the club, 2) add weight to the butt end, or 3) use a lighter shaft. Bounce Bounce refers to the shape of the sole. A club whose sole protrudes below the leading edge of the club is said to have positive bounce, while a club whose sole is level with the leading edge and parallel to the ground is said to have zero bounce. Positive bounce is useful for preventing the clubface from digging deeply into the turf; it is especially useful for playing explosion shots from sand, helping the clubhead to bounce upward and out of the sand instead of digging downward. Swingspeed A player's swing speed is the speed at which he or she swings the club through the bottom of the swing arc. Swing speeds vary from player to player. A speed of 105 mph and above is considered fast; tour professionals usually swing faster than 120 mph. The average recreational golfer's swing speed ranges between 80 and 90 mph. Equipment can influence swing speed; for example, most players will be able to swing a lighter shaft faster. Grooves Grooves are the thin, straight, horizontal indentations found in the clubface of irons and woods. The purpose of grooves is to help the club impart backspin on the ball at impact. When the clubface, moving at a high rate of speed, makes contact with the ball, the cover sinks into the grooves, which "grab" the ball and impart backspin. The average, cleanly struck wedge shot spins at about 10,000 rpm. Offset Offset is the distance between the leading edge of clubface and the front plane or the hosel. Offset is engineered into some model of irons to help players who tend to leave the clubface open at impact to square the clubface. Thus, offset helps eliminate a slice while also helping the player to draw the ball. Coeffecient of Restitution Coefficient of Restitution, or "COR," relates to the energy transfer that occurs when one object collides with another. In terms of golf clubs, COR is directly related to the speed of a golf ball as it rebounds from a clubface. Generally, a club with higher COR will generate greater ball velocity, equaling more distance. COR is expressed as a percentage. To measure a club's COR, balls are fired at a clubface at a fixed speed, known as initial speed. The speed at which the balls rebound is known as rebound speed. The COR is generally equal to the rebound speed divided by the initial speed. For example, if the initial speed is 100 mph, and the rebound speed is 84 mph, the COR would be approximately .840. In terms of distance, a player with a swing speed from 100 to 120 mph should gain about two yards for every one percent increase in COR. Players with slower swing speeds will generally gain less yardage. CNC Milling Milling is a process of cutting metal to achieve a specific type of shape or surface. CNC (computer-numeric-controlled) milling entails creating an electronic file via CAD (computer-aided design), and then loading that file into a DNC (direct numerical control) computer that feeds the code to the mill and directs the tool. CNC milling allows for the precise creation of intricate designs that might be difficult to execute by hand milling, plus CNC milling virtually guarantees that each design will be repeated exactly the same way, time and time again. Grip Size Grip size or diameter can influence how you release the golf club through the impact area and will also affect the way you align the club face to the target. It is very important to get the correct size. |
| 2. | Do you have a Low Price Guarantee Policy? | Top |
| Yes, we always guarantee the lowest prices. If you find a lower price on any product we sell please contact us and we will beat that price to ensure that you receive the best deals. We guarantee your satisfaction. |
| 3. | What about shipping? | Top |
| We use UPS and USPS which all International and Canadian shipments are sent through US Postal unless otherwise specified by the customer. We are located in Sacramento, California to help you with an estimated shipping time. We will also email you a tracking number for ease of tracking your package. |
| 4. | How fast do assembled clubs or components ship? | Top |
Golf component pieces usually ship the same business day if order is in by 12 noon pacific time. Assembled clubs take 2-8 business days for assembly. All our products are directly imported from overseas and we may occasionally run out of stock on a product but rest assured more are on the way. Please allow for the shipping days on the map.![]() |
| 5. | How do i know what shaft is for me? | Top |
| The shaft is the most important part in the golf club. The shaft manufacturers make 3 diferent kick points low, mid, high. The kick point you will need is determined by the swing speed of the golfer and the trajectory desired by the golfer. Grafalloy www.grafalloy.com , United Sports Technologies www.ustgolfshaft.com, True Temper www.shaftfit.com, Penley Golf www.penleygolf.com are great sites to help you fit yourself for the exact shaft, gram weight and flex you should be using. DO NOT USE ANY ONLINE SHAFT FIT THEY MANIPULATE THEM TO SELL YOU WHAT THEY HAVE IN INVENTORY. Always refer to the manufacturers for the correct shaft fitting. We weigh each and every shaft before installation for perfect matched set of clubs. We make sure every shaft is the exact same gram weight. We are only the company in the industry doing this. |
| 6. | Can you do loft & lie adjustments on your clubs. | Top |
| Absolutely, we can do any adjustment for any customer. On 431 stainless steel heads the max we can do is 2 degree upright or flat and on 304 soft stainless we can get 3 degree upright or flat. |
| 7. | Who is Best Buy Golf Supply? | Top |
| Best Buy Golf Supply is one of the largest custom golf club & component companies in the industry. Best Buy specializes in selling only the best quality golf components available at the guaranteed lowest prices. Why should you buy from Best Buy? No other component company brings all the things you look for: great products, great prices, and great service. Here are some of the benefits we bring to our valued customers: All our heads are produced from ISO 9002 certified foundries. ISO 9002 is a stringent quality control certification by an international standards organization. It ensures standardization of manufacturing processes, resulting in consistency and quality. Our Acer, Powerplay, Tour Model and other brands are well known throughout the industry for superior quality and performance. Best Buy carries over 300 lines of woods, irons, putters and other accessories. We are constantly up to date on the hottest trends and styles in the industry. If you don't see a product here, ask us. Chances are we either have it in stock or are already working on it! Because of our buying power, we are able to receive volume discounts from our foundries. We don't spend unnecessarily on advertising, Tour professionals, or other marketing luxuries, enabling us to pass the savings directly to you! Best Buy prides itself on excellent customer service. Each one of our customer service reps is trained to provide you with professional, courteous and efficient service. Please let us know if there is anything we can do to get even better! |
| 8. | Why Buy From US? | Top |
| We are the wholesale leaders in discount golf products. We are a TRUE WHOLESALER not a drop shipper like just about every company on the web. We have a great team of professionals Jose Garagin(Production Manager), Vernon Shinn(Assembly/Production), Noel Urma(Assembly/Production), Ingrid Newman(Accounting), Tonja McGee(Accounting/Customer Service), and Bonnie Briggs(Office Manager). We have the best prices and service GUARANTEED. 99% of the companies on the internet are drop shipping the products and are not even a shop. We inventory everything we sell. Why pay higher prices from a competitor when we can get the exact same products at the guaranteed lowest prices and offer a beat the best price you find guarantee. 110% Satisfaction Guaranteed! Every club is precision crafted and we weigh each and every shaft before installation for a perfect matched club. We make sure every shaft is the exact same gram weight. We are only the company in the industry doing this. |
| 9. | Does your products perform as well as the popular name brand ones? | Top |
| Absolutely! Although Best Buy Golf Supply may not spend huge amounts on paying touring professionals to use our products, a significant amount of money is spent on R&D (Research and Development). This allows us to give you the latest technology at affordable prices. We require that all finished articles pass through a rigid process of quality control, ensuring that all products meet the demanding specifications set out by our club designers and engineers. At present, many professional golfers are using our products. Our products compare favorably in both quality, materials, and performance. Most our products are manufactured and produced in the same manner and at the same foundries as the big name brand products. The only difference is the major advertising and marketing exposure they do. We use the exact same head materials, shafts, and grips as Callaway, Titleist, Taylormade, Ping, Cobra, etc. We use the same overseas foundries as they use. The major cost with name brand clubs is Tiger Woods, Phil Mickelson, VJ Singh just to name a few of the thousands of tour players that they pay millions to every year. That money comes out of your pocket. So next time you are going to pay $399 for a driver and $699 for a set of irons that will be obsolete in 3-4 months you might want to think about it. We make it so you can afford to keep up with the new esthetic changes. All they do is change the way they look and market them saying you will hit it straighter and longer than anything you ever owned. You know what is funny they have been using the same head materials the last 8 years and the core rating .830 has not changed in years due to USGA. Golfers today are stronger and work out everyday for added strength and swing speed. The shafts are another reason why you also see distance increases. We hope this helps you understand the golf business and if you have any questions please feel free to give us a call. |
| 10. | Do i need to regrip my clubs? | Top |
| Yes, whether you just bought a brand new set of golf clubs or just want to update and clean up an old set, determining the right grips for your game is essential. Feel Better and you will play better. Grips should feel good in your hands. When a club is in your hands, you should feel confident and connected to the club head. Regripping every year at the start of the season will ensure the best performance from your clubs. Custom club fitting is making club selection easier for many amateur golfers. Manufacturers and fitting professionals are doing a great job at getting the correct loft and shaft flex, but many are mistakenly overlooking the most critical part of your club the grip. The correct size could mean the difference between hooking or slicing the ball. Getting the best feeling grips will improve confidence and enjoyment. If you are unsure about your current grip size, give us a call and we will get you all set up. Regripping will not only make your clubs feel new again, new grips will give you the traction and tack you need to make good golf shots. Grips that are worn will slip and increase torque, which means less accurate shot making. The game is hard enough; lower your risks and possibly your score with an annual tune up. |
| 11. | Why are Best Buy products less expensive than the popular brands' ones? | Top |
| In reality, popular name brands spend huge amounts of money on staff, organizational administration, advertising, and endorsing touring professionals to promote their products. Even though they spend on R & D, their huge outlays for touring professionals and advertising must be somehow recouped. In contrast, Best Buy Golf Supply is a company that relies purely on the performance of its products on the golf course. Consequently, we spend a limited amount in advertising our products on TV, radio, newspapers, and magazines. This ultimately allows our products and services to be reasonably priced in the market place. In essence, this strategy allows us to pass the savings, directly onto you! |
| 12. | Do custom fitted clubs make a difference? | Top |
| Absolutely, Off the rack clubs come usually with a high kick point shaft and come regular or stiff flex and standard length and grips. Folks everyone is has different heights, arm lengths, finger lengths, swing speeds, etc. We make them exactly to fit you. We weigh each and every shaft before installation for perfect matched set of clubs. We make sure every shaft is the exact same gram weight. We are only the company in the industry doing this. |
| 13. | Who do you custom assemble clubs for? | Top |
| We custom assemble clubs for men, women, juniors, womens, lefties, and righties of course. We can build any club for anyone. |
| 14. | How do you make golf clubs? | Top |
| People have asked what it takes to make a golf club. Here are some video tutorials on how to make a golf club. |
| 15. | How do i hit the ball further? | Top |
| Use a lighter weight shaft. Use a more flexible shaft. Check your lofts and lies on your clubs. |
| 16. | What can I do to hit the ball straighter? | Top |
| Use a heavier gram weighted shaft. Use a stiffer shaft. Check your lofts and lies on your clubs. |
| 17. | What can I do to hit the ball higher (or lower)? | Top |
| To hit the ball higher: Use a lower bend point shaft (minimal effect) Weaken the loft of the club (major effect) To hit the ball lower: Use a higher bend point shaft (minimal effect) Strengthen the loft of the club (major effect) |
| 18. | What is SST Pure? | Top |
| The facts are, no shaft is perfectly round, straight or stiff throughout its length. Despite modern manufacturing techniques every golf shaft, whether steel or composite, remains as unique as a fingerprint and cannot be fully analyzed until after the shaft has been manufactured. The PPOP, or principal planar oscillation plane, is the plane of assembly in which the shaft is the most stable when striking the ball. The SST PURE® process involves identifying the inherent asymmetries within each shaft. Using patent-pending state-of-the-art computer analysis, SST PURE® pinpoints and correctly aligns the PPOP in the clubhead to optimize shaft stability and performance -- ensuring the uniform matching of clubs within a set and allowing each club to perform to the best of its manufactured capability. Every PGA player has this done. According to the U.S. Golf Association, the spine-matching process is allowed only if the spine is placed in a neutral position so that orienting a shaft caused the shaft to perform as if it were symmetrical. While there is no precedent, SST research indicates that the neutral positions are at 3 o'clock (facing the target) and at 9 o'clock (directly away from the target) as indicated by comparing the shaft to a clock when the club is in the address position. Any other position of the spine with respect to its installation could be considered illegal by the USGA.The science behind spine-orientation first gained industry-wide recognition with the release of findings from an independent study which showed that test golfers experienced between 20 percent and 60 percent improvement in their percentage of on-center hits after spine orientation. A Shaft Analysis Sheet is produced for each shaft or club submitted for PUREing showing the shaft’s oscillation and other properties both before and after detection. Included with each shaft, these sheets provide a visual confirmation of the shaft’s improved symmetry with the PURE position neutral to the target. ![]() ![]() What is SST PURE? SST PURE® is a patented process of shaft alignment that analyzes a golf shaft to find its most stable orientation. Using proprietary patent-pending computer software and sensitive data-acquisition sensors, the SST PURE Shaft Alignment System quickly locates the “neutral” plane in each shaft. By assembling the club with the shaft in this SST PUREd position, off-line twisting and bending during the golf swing and at impact are greatly minimized. The SST PURE system also generates a printout for each shaft, showing its structural and performance analysis. Why do shafts need to be PUREd? Like snowflakes and fingerprints, no two golf shafts are exactly the same. Every shaft contains irregularities in straightness, roundness and stiffness that are inherent to the manufacturing process. These structural inconsistencies can negatively or positively affect a shaft’s performance depending on how the shaft is aligned in the clubhead. SST PURE locates the most stable orientation in any shaft. The SST PURE process works on any shaft, regardless of its material; steel, graphite, even boron or thermoplastic shafts benefit from the SST PURE process. What are the performance benefits of the SST PURE process? The result of the SST PURE process is that players of all skill levels hit the ball longer, straighter and more uniformly consistent than ever before. Independent testing on players of all skill level has established that SST PURE improves impact repeatability on the center of the clubface by up to 51 percent. Clubs that have been PUREd have a softer feel than randomly installed shafts, which is the current standard for club assembly. I just received my SST PUREd shafts from Golfsmith. What is the correct way to install them? On the butt of the shaft, there is an SST PURE Golfsmith sticker with an arrow running down the length of the shaft. When you insert the shaft into the clubhead, the arrow should be pointing straight up. If you think of the hitting direction as 9 o’clock, this means you want the arrow at the 12 o’clock position. For a left-handed golfer, however, you want the arrow in the 6 o’clock position. It is important to align the arrow at directly 12 o’clock in the hosel. Do not align it with the leading edge of the clubface. What is the difference between spining and PUREing? Spining is a nebulous terms that a lot of different people use to describe a lot of different processes. To some people spining means putting the shaft in a clamp and deflecting it back and forth. To others is means using a tube-like device to determine the straightness of a shaft. The SST PURE process, on the other hand, is an engineeringly sound procedure that performs a structural and performance analysis on every shaft to locate its most stable orientation. This is done by computer analysis, so any errors which might be made from human judgment are negated. SST PURE locates the Plane of Uniform Repeatability in every shaft, that is, the dominant plane in the shaft on which the shaft flexes. This guarantees a softer feel and more consistent performance from club to club. If any clubmaker tells you, "I can do the same thing as PUREing," don't listen to them unless you receive an official SST PURE printout. Your game is to important to be trusted to an individual's judgment. Do steel shafts need to be PUREd? Absolutely. Steel shafts are made by heating a flat piece of steel and wrapping it around a template called a mandrel. The ends of the steel are welded together to form what is called a weld seam. The location of this weld seam greatly affects the way the shaft performs. Straightness and roundness are also an issue in mass-produced steel golf shafts, and the SST PURE process takes all of these factors into account when PUREing a steel shaft. Do PGA TOUR golfers use the SST PURE process? The SST PURE Shaft Alignment Lab is present at many PGA TOUR events and has PUREd shafts for more than 200 TOUR players during the past five years. Some TOUR players will not hit a club unless it has been SST PURE aligned. Many players from the LPGA, Champions Tour and Nationwide Tour have also had shafts PUREd. What does the printout mean? The printout can be broken down into two sections: The top shows the results from a structural analysis of your shaft, and the bottom shows the results of a performance analysis before and after the shaft was PUREd. The graph at the top of the page shows the results from the Load Symmetry Index Test. This test analyzes the structure of your shaft. The result is a number from 1 to 100. If a shaft were perfectly round, perfectly straight and equally stiff all the way around, its score would be 100 and the line on the graph would be straight across the top. Such a golf shaft does not exist. The graphs at the bottom of the page indicate the movement of the shaft tip at impact. The red graph on the left demonstrates how the shaft performed in the Logo Up position, which is the typical method of shaft installation. The green graph on the right shows how the shaft performs in the SST PURE position. Finally, the conclusion on the bottom of the page lets you know how much the shaft was rotated and how much more stable it is now that it has been SST PURE aligned |