General Questions
- Do You Offer Free Shipping Or Flat Rate Shipping?
- Getting Out Of The Golf Business Or Going Out Business?
- Why Buy From Us?
- Who We Are?
- How Many Manufacturers Do You Work With?
- Does Custom Fitting Make A Difference?
- How Quickly Do Orders Ship?
- Do You Offer A Best Price Guarantee?
- Where Do I Find Out The Best Shaft For Me?
- Do You Offer Loft Lie Adjustments.
- How Often Do I Regrip?
- Who We Custom Assemble For?
- How To Improve My Distance?
- How To Hit The Ball Straighter?
- What I SST Puring?
- Golf Terms Glossary?
| 1. | Do You Offer Free Shipping Or Flat Rate Shipping? | Top |
| We Are Busting the Myth! I'm sure everyone has heard the old adage, "THERE IS NO FREE LUNCH". It's definitely the case when it comes to claims of "FREE SHIPPING OR FLAT RATE SHIPPING" expressed by many online retailers. If you have had to purchase gas for your car, or diesel fuel for your truck lately, you know that the cost of transporting any goods and people is very expensive and on the rise. So then, how can these online retailers offer shipping for FREE? Well, it's as you suspected, In truth, the shipping cost has already been added into the product cost by these online retailers. At Best Buy Golf Supply we choose to keep the shipping cost seperate from the product cost. We just feel it's a more honest approach to doing business. We hope you agree. |
| 2. | Getting Out Of The Golf Business Or Going Out Business? | Top |
| We know from these tough economic times that a lot of businesses are shutting down. We are here to help out our fellow golfers. If you are needing to sell your golf equipment or golf components please give us a call or email us your inventory list we will be happy to take a look at it. |
| 3. | Why Buy From Us? | Top |
| With our Best Price Guarantee and the cost of fuel you can ship your new product right to your door for cheaper and have not store hassel. You can order right online and save yourself a lot of time and money. We work very very hard to make sure are prices are the best in the golf business. We have been in business for over 15 years and have been online since the internet started. We have serviced thousands and thousands of customers. |
| 4. | Who We Are? | Top |
| Best Buy Golf Supply is one of the largest custom golf club manufacturers & component companies distributors in the world. Best Buy specializes in selling only the best quality golf components available. Why should you buy from Best Buy? No other component company brings all the things you look for: great products, great prices, and great service. Here are some of the benefits we bring to our valued customers: All our heads are produced from ISO 9002 certified foundries. ISO 9002 is a stringent quality control certification by an international standards organization. It ensures standardization of manufacturing processes, resulting in consistency and quality. We are constantly up to date on the hottest trends and styles in the industry. If you don't see a product here, ask us. Chances are we either have it in stock or are already working on it! Because of our buying power, we are able to receive volume discounts from our foundries. We don't spend unnecessarily on advertising, Tour professionals, or other marketing luxuries, enabling us to pass the savings directly to you! Best Buy prides itself on excellent customer service. Each one of our customer service reps is trained to provide you with professional, courteous and efficient service. Please let us know if there is anything we can do to get even better! |
| 5. | How Many Manufacturers Do You Work With? | Top |
| We work with over 60 manufacturers and suppliers now for over 15 years. We have processed hundreds and thousands of orders and have hundreds and thousands of satisfied customers all over the globe. |
| 6. | Does Custom Fitting Make A Difference? | Top |
| Absolutely, getting the right shaft and club length and grip size is a crucial part to playing and enjoying better golf. Please email us or give us a call and a club fitting will be happy to assist you with any questions you may have. |
| 7. | How Quickly Do Orders Ship? | Top |
In stock golf component orders usually ship the same business day if order is in by 12 noon pacific time if we have to special order a item it may take a couple of extra days to receive product from the manufacturer. Assembled clubs take 2-8 business days for assembly. Selecting a quicker shipping method will not speed up the assembly process. Please allow for the shipping days on the map.![]() |
| 8. | Do You Offer A Best Price Guarantee? | Top |
| Yes, we always guarantee the best price. If you locate a lower price on a item and from a authorized we will be more than happy to assist you. Your satisfaction is what is important to us. |
| 9. | Where Do I Find Out The Best Shaft For Me? | Top |
| All the manufacturers use True Temper shafts. If you look at just about any iron set it will have a True Temper shaft in it. True Temper has developed a wonderful website just to help you with getting the right for your game. The site is www.shaftfit.com. |
| 10. | Do You Offer Loft Lie Adjustments. | Top |
| Absolutely, we can do any adjustment for any customer. On 431 stainless steel heads the max we can do is 2 degree upright or flat and on 304 soft stainless we can get 3 degree upright or flat. If you are a local customer we check each and every club and make the adjustment individually for perfection. If you are a out of state customer and not near our location we always recommend having them bent locally just to make sure it is correct. Remember you only want to bend irons one time everytime you bend them you are weaking them and they eventually will break. |
| 11. | How Often Do I Regrip? | Top |
| Depending on your play most golfers replace the grips 2 times a year. We have learned you can get a little more life out of grips by using hot water and some dish soap with a green scrub pad. It should revive the grips for bit longer life. If this does not work or improve them back to the original feel we recommend replacing them. |
| 12. | Who We Custom Assemble For? | Top |
| We currently custom assemble golf clubs for retail shop owners, men, women, juniors, and consumers. |
| 13. | How To Improve My Distance? | Top |
| This is what everyone is looking for. The improve distance is by compressing the golf ball and a certain amount of spin and the correct launch angle. This is acheived by using the correct shaft for your swing speed. Take the time to understand the importance of the correct shaft. Remember there is reason shafts cost what they cost it is because the best golfers in the world are using them. |
| 14. | How To Hit The Ball Straighter? | Top |
| You need to get a rythum and feel so you can repeat the same consistant swing. Your swing should feel the same with any club you swing. Always remember sandwedge middle of stance and only move the ball one ball forward or back depending on what iron or wood. 1/4" makes a change in what the golf ball will do. |
| 15. | What I SST Puring? | Top |
| The facts are, no shaft is perfectly round, straight or stiff throughout its length. Despite modern manufacturing techniques every golf shaft, whether steel or composite, remains as unique as a fingerprint and cannot be fully analyzed until after the shaft has been manufactured. The PPOP, or principal planar oscillation plane, is the plane of assembly in which the shaft is the most stable when striking the ball. The SST PURE® process involves identifying the inherent asymmetries within each shaft. Using patent-pending state-of-the-art computer analysis, SST PURE® pinpoints and correctly aligns the PPOP in the clubhead to optimize shaft stability and performance -- ensuring the uniform matching of clubs within a set and allowing each club to perform to the best of its manufactured capability. Every PGA player has this done. According to the U.S. Golf Association, the spine-matching process is allowed only if the spine is placed in a neutral position so that orienting a shaft caused the shaft to perform as if it were symmetrical. While there is no precedent, SST research indicates that the neutral positions are at 3 o'clock (facing the target) and at 9 o'clock (directly away from the target) as indicated by comparing the shaft to a clock when the club is in the address position. Any other position of the spine with respect to its installation could be considered illegal by the USGA.The science behind spine-orientation first gained industry-wide recognition with the release of findings from an independent study which showed that test golfers experienced between 20 percent and 60 percent improvement in their percentage of on-center hits after spine orientation. A Shaft Analysis Sheet is produced for each shaft or club submitted for PUREing showing the shaft’s oscillation and other properties both before and after detection. Included with each shaft, these sheets provide a visual confirmation of the shaft’s improved symmetry with the PURE position neutral to the target. ![]() ![]() What is SST PURE? SST PURE® is a patented process of shaft alignment that analyzes a golf shaft to find its most stable orientation. Using proprietary patent-pending computer software and sensitive data-acquisition sensors, the SST PURE Shaft Alignment System quickly locates the “neutral” plane in each shaft. By assembling the club with the shaft in this SST PUREd position, off-line twisting and bending during the golf swing and at impact are greatly minimized. The SST PURE system also generates a printout for each shaft, showing its structural and performance analysis. Why do shafts need to be PUREd? Like snowflakes and fingerprints, no two golf shafts are exactly the same. Every shaft contains irregularities in straightness, roundness and stiffness that are inherent to the manufacturing process. These structural inconsistencies can negatively or positively affect a shaft’s performance depending on how the shaft is aligned in the clubhead. SST PURE locates the most stable orientation in any shaft. The SST PURE process works on any shaft, regardless of its material; steel, graphite, even boron or thermoplastic shafts benefit from the SST PURE process. What are the performance benefits of the SST PURE process? The result of the SST PURE process is that players of all skill levels hit the ball longer, straighter and more uniformly consistent than ever before. Independent testing on players of all skill level has established that SST PURE improves impact repeatability on the center of the clubface by up to 51 percent. Clubs that have been PUREd have a softer feel than randomly installed shafts, which is the current standard for club assembly. I just received my SST PUREd shafts from Golfsmith. What is the correct way to install them? On the butt of the shaft, there is an SST PURE Golfsmith sticker with an arrow running down the length of the shaft. When you insert the shaft into the clubhead, the arrow should be pointing straight up. If you think of the hitting direction as 9 o’clock, this means you want the arrow at the 12 o’clock position. For a left-handed golfer, however, you want the arrow in the 6 o’clock position. It is important to align the arrow at directly 12 o’clock in the hosel. Do not align it with the leading edge of the clubface. What is the difference between spining and PUREing? Spining is a nebulous terms that a lot of different people use to describe a lot of different processes. To some people spining means putting the shaft in a clamp and deflecting it back and forth. To others is means using a tube-like device to determine the straightness of a shaft. The SST PURE process, on the other hand, is an engineeringly sound procedure that performs a structural and performance analysis on every shaft to locate its most stable orientation. This is done by computer analysis, so any errors which might be made from human judgment are negated. SST PURE locates the Plane of Uniform Repeatability in every shaft, that is, the dominant plane in the shaft on which the shaft flexes. This guarantees a softer feel and more consistent performance from club to club. If any clubmaker tells you, "I can do the same thing as PUREing," don't listen to them unless you receive an official SST PURE printout. Your game is to important to be trusted to an individual's judgment. Do steel shafts need to be PUREd? Absolutely. Steel shafts are made by heating a flat piece of steel and wrapping it around a template called a mandrel. The ends of the steel are welded together to form what is called a weld seam. The location of this weld seam greatly affects the way the shaft performs. Straightness and roundness are also an issue in mass-produced steel golf shafts, and the SST PURE process takes all of these factors into account when PUREing a steel shaft. Do PGA TOUR golfers use the SST PURE process? The SST PURE Shaft Alignment Lab is present at many PGA TOUR events and has PUREd shafts for more than 200 TOUR players during the past five years. Some TOUR players will not hit a club unless it has been SST PURE aligned. Many players from the LPGA, Champions Tour and Nationwide Tour have also had shafts PUREd. What does the printout mean? The printout can be broken down into two sections: The top shows the results from a structural analysis of your shaft, and the bottom shows the results of a performance analysis before and after the shaft was PUREd. The graph at the top of the page shows the results from the Load Symmetry Index Test. This test analyzes the structure of your shaft. The result is a number from 1 to 100. If a shaft were perfectly round, perfectly straight and equally stiff all the way around, its score would be 100 and the line on the graph would be straight across the top. Such a golf shaft does not exist. The graphs at the bottom of the page indicate the movement of the shaft tip at impact. The red graph on the left demonstrates how the shaft performed in the Logo Up position, which is the typical method of shaft installation. The green graph on the right shows how the shaft performs in the SST PURE position. Finally, the conclusion on the bottom of the page lets you know how much the shaft was rotated and how much more stable it is now that it has been SST PURE aligned |
| 16. | Golf Terms Glossary? | Top |
| This glossary is published by Best Buy Golf Supply. Defining these terms will help golfers and club fitters become more familiar with our products. And hopefully help them determine which shaft fits their needs better. Model product designation or code for a specific shaft. Flex – shaft designation of stiffness used to help golfer choose the correct shaft. Flex designations are as follows: L = Ladies flex (Most flexible shaft of the model) L/A = combination flex where the shaft can be trimmed for both L and A flexes A = Amateur or Senior flex R = Regular flex R/S = combination flex where the shaft can be trimmed for both R and S flexes S = Stiff flex X = Extra Stiff flex TX = Tour Extra Stiff flex Weight – this is the finished weight of the shaft measured at purchase length after the shaft is painted. Torque – measurement of how much the shaft twists when a force is applied. The butt end and tip end are clamped then a one foot-lb moment load is applied. A higher reading means the shaft will twist more during the swing. Torque readings of woods and irons are measured using different spans and should not be compared against each other. Launch Angle – designates the launch characteristics of a particular model. Several factors contribute to the launch characteristics of the shaft – weight, torque, tip technology and butt stiffness. The golfer or fitter should choose a Medium-High or High launch shaft to launch the ball higher. Tip Parallel (PTS or Parallel Tip Section) – amount of the tip section of the shaft that is designed to a specific diameter. At the end of the Parallel Tip Section, the shaft will begin to taper. Iron shafts, typically, have 5.5 inches of parallel tip section to allow tip trimming for complete set of irons. Most of our Wood shafts have 4 inches of parallel tip section to allow tip trimming and the building of Drivers, 3 woods and 5 woods. The club builder will need to leave enough of the PTS to allow for the hosel depth insertion. Butt Stiffness (Flex) - a R&D frequency measurement of the butt section of the shaft. We use a 7 inch clamp length and a 211 gram tip weight. A higher reading means the butt section of the shaft is stiffer or stronger. A stiffer or stronger butt means the golfer will get a firmer feel where the golfer grips the club. (Note: The stiffness profile of the shaft is provided to compare shafts. When comparing shafts this reading is only valid when comparing wood shaft to wood shaft, iron shaft to iron shaft, similar flex to similar flex and they must be the same length! This measurement is used in determining shaft flex.) Mid Stiffness (Flex) – a R&D measurement of strength for the mid section of the shaft. A higher reading means the mid section of the shaft is stiffer or stronger. (Note: Wood shafts use a different span length compared to iron shafts. So when comparing Mid stiffness make sure to compare iron shaft to iron shaft and wood shaft to wood shaft!) Tip Stiffness (Flex) – a R&D measurement of tip strength. The tip end is clamped in a simulated hosel then the shaft is deflected to a specified distance, reading the load required to produce this deflection. A higher reading means the tip section is stiffer or stronger. Tip flex factors into the launch characteristics of the shaft. A stronger tip generally launches the ball lower while a more flexible tip will help launch the ball higher! (Note: Once again, it is important to compare tip stiffness of iron shaft to iron shaft and wood shaft to wood shaft because the span length used to load the shafts is different from iron to wood.) Tip O.D – the outer diameter measurement of the tip section before paint at the very tip. Wood shafts can be parallel dimensions of .335” or .350” and Iron shafts can be parallel .370” or tapered .355”. Different Tip ODs are used to fit different head (or hosel) configurations. The club builder will need to abrade or sand the paint off the tip of the shaft to allow proper fit into the hosel. Butt O.D – the outer diameter measurement of the butt section at 4 inches. Most manufacturers of golf shafts strive to stay around .600” so that most grips will fit onto the shaft. Club Builders can use the Butt OD to make the grip the proper size for the golfer! Length – this represents the purchase length of the shaft. Shafts can be tip trimmed and/or butt trimmed to make the desired club length. Swingweight Swingweight is a club's total weight to how much it weighs when placed on a swingweight scale, a club's swing weight refers to how light or heavy it feels to swing. Swing weight is determined by the ratio of weight concentrated in both ends of the club. The clubhead-end is always heavier than the grip end; however, the larger the discrepancy in weight between the head-end and grip-end, the heavier the club will feel to swing, and the heavier its swing weight will be. Swing weight is identified using a letter combined with a number, e.g. C-3 and D-1; the higher each one is, the heavier the swing weight . For example, a club measuring C-5 has a heavier swing weight than a C-4; and a club measuring D-1 is heavier than a C-5. Drivers are usually balanced around D-2 for men while wedges are usually heavier, around D-5. Drivers for women are usually around C-5. Basic swing-weight rules: every 2 grams added to head weight = 1 s/w; every 7 grams of shaft weight = 1 s/w; every 4 grams of grip weight = 1 s/w ; every 1/2" over length = 3 s/w. To increase swing-weight, either 1) lengthen the club, 2) add weight to the head, or 3) use a heavier shaft. To decrease swing-weight, either 1) shorten the club, 2) add weight to the butt end, or 3) use a lighter shaft. Bounce Bounce refers to the shape of the sole. A club whose sole protrudes below the leading edge of the club is said to have positive bounce, while a club whose sole is level with the leading edge and parallel to the ground is said to have zero bounce. Positive bounce is useful for preventing the clubface from digging deeply into the turf; it is especially useful for playing explosion shots from sand, helping the clubhead to bounce upward and out of the sand instead of digging downward. Swingspeed A player's swing speed is the speed at which he or she swings the club through the bottom of the swing arc. Swing speeds vary from player to player. A speed of 105 mph and above is considered fast; tour professionals usually swing faster than 120 mph. The average recreational golfer's swing speed ranges between 80 and 90 mph. Equipment can influence swing speed; for example, most players will be able to swing a lighter shaft faster. Grooves Grooves are the thin, straight, horizontal indentations found in the clubface of irons and woods. The purpose of grooves is to help the club impart backspin on the ball at impact. When the clubface, moving at a high rate of speed, makes contact with the ball, the cover sinks into the grooves, which "grab" the ball and impart backspin. The average, cleanly struck wedge shot spins at about 10,000 rpm. Offset Offset is the distance between the leading edge of clubface and the front plane or the hosel. Offset is engineered into some model of irons to help players who tend to leave the clubface open at impact to square the clubface. Thus, offset helps eliminate a slice while also helping the player to draw the ball. Coeffecient of Restitution Coefficient of Restitution, or "COR," relates to the energy transfer that occurs when one object collides with another. In terms of golf clubs, COR is directly related to the speed of a golf ball as it rebounds from a clubface. Generally, a club with higher COR will generate greater ball velocity, equaling more distance. COR is expressed as a percentage. To measure a club's COR, balls are fired at a clubface at a fixed speed, known as initial speed. The speed at which the balls rebound is known as rebound speed. The COR is generally equal to the rebound speed divided by the initial speed. For example, if the initial speed is 100 mph, and the rebound speed is 84 mph, the COR would be approximately .840. In terms of distance, a player with a swing speed from 100 to 120 mph should gain about two yards for every one percent increase in COR. Players with slower swing speeds will generally gain less yardage. CNC Milling Milling is a process of cutting metal to achieve a specific type of shape or surface. CNC (computer-numeric-controlled) milling entails creating an electronic file via CAD (computer-aided design), and then loading that file into a DNC (direct numerical control) computer that feeds the code to the mill and directs the tool. CNC milling allows for the precise creation of intricate designs that might be difficult to execute by hand milling, plus CNC milling virtually guarantees that each design will be repeated exactly the same way, time and time again. Grip Size Grip size or diameter can influence how you release the golf club through the impact area and will also affect the way you align the club face to the target. It is very important to get the correct size. |